Introducing
The Lily Portal
A more thoughtful way to care for what matters.
Your property has a story. Every visit, every detail, every observation matters.
The Lily Portal keeps that story together—a private space to review your property's care and stay in touch with Lily.
Your home deserves more than a booking confirmation.
Good care depends on remembering the details. The Lily Portal is an extension of Lily's premium property care service, designed to bring greater visibility to the care behind every visit. The Lily Portal gives your property a documented reference from one visit to the next.
- Property standards
- A shared reference for how your property should be prepared and cared for.
- Published reports
- Completed checklists, relevant observations, and photos Lily has shared.
- Care history
- Reports, requests, and conversations organized around your property.
Everything in its place.
Reports, visits, supplies, documents, invoices, and messages—organized around your property.
Illustrative portal · Fictional property and sample records.
Overview
Harbor View Residence
Sample period: May 2026 · Pacific time
Scheduled visit
Home care
May 14, 2026 · 10:00 AM PDT
Confirmed with clientNeeds your attention
1 restock request awaiting review
Hand soap: 2 recorded · Target: 4
Last recorded May 7, 2026
Published care report
Home care
Service date: May 7, 2026
4 completed items · 1 observation
Scheduled care, a published report, and items needing attention in the May 2026 sample period.
Every visit builds on the last.
01
Understand the property
02
Prepare for the visit
03
Record completed work
04
Share updates and follow up
Different properties. The same thoughtful attention.
Private homeowners
Review your home's standards, published reports, and care history.
Short-term rental hosts
Follow documented care between stays, recorded supplies, and preparation requests.
Property managers
Keep standards, reports, and follow-up needs organized by property.
Every property begins with its own reference. Explore the Lily Standard
The best technology is the kind you barely notice.
We didn't build the Lily Portal to replace personal service. We built it to protect it.
Keeping the details together supports the people caring for your property—and the relationship behind every visit.
Technology should make care feel more human, not less.
Questions
How do I get access to the Lily Portal?
Access is by invitation. There is no public registration. Once you are a Lily client, we send an invitation to the email address associated with your account.
What can I see in the portal?
Published care reports with completed checklists, observations, and photos Lily has shared, along with your property's standard, visits, recorded supplies, shared documents, invoices, and messages.
Can I book a visit instantly?
No. You can submit a request or a preferred date, and Lily confirms every appointment. Approving a quote does not on its own confirm an appointment time.
Can I see more than one property?
Properties associated with your account are organized individually. If a property is missing, contact Lily and we will review your access.
How do payments work?
When an invoice includes a payment link, it opens externally in Wave. Payment and balance updates in the portal are not automatic. If a payment is not yet reflected, contact Lily.
How do I sign in?
Use Client Sign In with the email address that received your invitation. If you have trouble signing in, you can reset your password or contact Lily.
Who can access my property's information?
Access is arranged by invitation for the properties associated with your account. Contact Lily if a property is missing or if access needs to change.
Your property deserves this level of attention.
Tell us about your property and what thoughtful care means to you.
Learn How the Portal WorksLily. The art of ready.